Terms & Policies

This purpose of this policy is to explain how Clinicea and its affiliates (hereafter referred to us “Clinicea”, “we”, “us”, and “our(s)”), use cookies and other technologies to identify you when you visit our website or related subdomains. These include, without limitation all domains and subdomains of Clinicea and Curofic, as well as our mobile apps.

1. What are cookies?

   Cookies are mini files that are saved by websites on your device (computer, mobile, tablet), when you visit a website. It is a common practise done for technical and reporting reasons. There are 2 kinds of cookies

   1. First party cookie – This is a cookie the website owner puts on your device. So, if you visit our website, it refers to the cookie put by us.

   2. 3rd party cookie – Cookie set by any party other than the website you have visited, refers to 3rd party cookies. E.g. most websites you visit will put a cookie of google analytics. This google analytic cookie will be called a 3rd party cookie.

      3rd party cookies can be used for relevant advertising of goods and service you may be interested in. They measure your response to such advertisements. However, such cookies do not have access to your name or contact details. Any information you fill in on a Clinicea webpage also does not ever get transferred to a 3rd party cookie.

2. Why is a cookie required?

   Cookies help you access a website faster. They can help to skip the login process. Think about the “remember me” option you see on most login pages – it uses cookies to work. They also help with enhancing your user experience, provide targeted content, and provide analytics on how you got to the website.

   Cookies in Use

   1. Essential
      1. clinicea.com

         This is an essential cookie we need to run our website. You can opt to delete it when you clear browser history.

         Served by Technolarity Pte. Ltd. It is mandatory.
      2. app.clinicea.com

         This is an essential cookie we need to authenticate you. You cannot login into Clinicea without this cookie. You can opt to delete it when you clear browser history. Deleting the cookie will also sign you out of our services.

         Served by Technolarity Pte. Ltd. It is mandatory.
      3. curofic.com

         This is an essential cookie we need to authenticate you. You cannot login into Curofic services without this cookie. You can opt to delete it when you clear browser history. Deleting the cookie will also sign you out of our services.

         Served by Technolarity Pte. Ltd. It is mandatory.
   2. Functional
      1. Application Insights

         Collects information regarding our applications performance.

         Served by azure.com. It is mandatory.
      2. Intercom

         Allow live chat between you and us.

         Served by Intercom.com. It is mandatory.
   3. Marketing & Analytics
      1. Segment

         Collects aggregate information to help us understand which information on our website was of relevance to you. It answers questions for us such as – where did you spend time on our website, which pages you browsed on our website and so forth.

         Served by Segment.com. It is mandatory.
      2. Google Analytics

         Collects aggregate information to help us understand how effective our campaigns have been. It answers questions for us such as - how did you find out about us, which keywords helped you identify our website, and so forth.

         Served by Google Analytics. It is mandatory.
3. Can I control cookie?

   Yes, you can. Choose from the list of optional cookies in the table above, which you will allow. You can even modify your browser settings to reject or accept all cookies. If you choose to reject essential cookies, some of the functionalities on our website may stop working for you. However, you still are allowed to use our services.

   The cookie policy is updated time to time as may be warranted by changes in law or technology. Please re-visit to view the most updated version of the policy. For any questions, concerns or requests please contact us at support@clinicea.com