Information We Collect
Third Party Analytics Software
Facebook Audiences and Google Adwords Audiences
Orders and Information Connected to Orders
How We Use Information
- To provide you with the links to the relevant version of the product(s) and your login details to Clients Area and Support Center.
- To send you the supporting and learning materials corresponding to the product(s) you use or evaluate.
- During the evaluation period, we may send you the information about the product's features, documentation, samples, support services, licenses and other corresponding information.
- To inform you about new releases of the product(s) and services.
- To inform you about any changes to the product(s) and services usage terms and conditions.
- To inform you about new products.
- To provide you with the technical and non-technical support.
- To get your feedback on product(s) and services you use or evaluate to improve the quality and adjust the roadmap.
- To get your feedback on the documentation and the quality of the work of technical support team.
- To inform you about special offers that are relevant to the product(s) you use or evaluate.
- To get a testimonial or a case study that will be published on our website and company's social media accounts. The contents of the published material will be discussed with you prior to the publication.
- To reply to your feedback that you may leave after the use or evaluation of the product(s).
- To inform you about the expiration of your support/updates subscription (both by phone and email).
- We store your personal data only for the period of time required to provide you with the relevant information and check whether you are entitled to get paid technical support. That means since you give us your consent for processing your personal data, we will store it according to your consent and/or till you withdraw your consent.
Retention and Deletion of Your Data
Links to Other Websites
- In accordance with requirements of the legislation, for example, in connection with demands from governmental authorities, legal and contractual disputes.
How to Contact Us